Why Gabriels?
Responsive
Exceptional 24 X 7 Dedicated Customer Service
Gabriels Customer Support Division delivers premier service through exceptional, responsive 24X7 dedicated professionals who ensure a successful experience. Client Service Managers offer consistent verbal communication including regularly scheduled calls. Our three operations across time zones in New York, Romania, and India enables support teams to deliver around the clock coverage, distinguishing Gabriels as an unparalleled customer service provider. Our Workflow Manager provides an efficient system for communicating Service Requests, Errors, and tracking Custom Development, which logs a history of communication and tasks involved in resolving each ticket. Tickets with an Emergency level status sends critical text notifications to multiple technical leaders to ensure an immediate response and action taken toward resolution. To ensure we are upholding our commitment to the highest standards of customer service, we provide complete transparency as to how we are performing for our partners via our Quarterly Customer Service Report that includes stats based on facts from our Workflow Manager, including volume of tickets created and speed of resolution.
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Testimonials
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After trying other technologies and creating our own, we switch to Gabriel’s and haven’t looked back...
Read More »Chris Feurer
Chief Executive Officer
Jameson Sotheby’s International Realty
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Gabriels Technology Solution has developed and built, in partnership with our global brand...
Read More »Natalie Gilmore
Vice President Marketing and Strategic Development
Heritage House Sotheby’s International Realty
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Gabriels Technology Solutions has been our website provider since 2012 and we have long been impressed...
Read More »Ashley Morris
Vice President, Marketing
Atlanta Fine Homes Sotheby’s International Realty
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I just wanted to say that our website is still looking great and we are very happy with the service...
Read More »Rosie Szabo
Office Manger
London/UK Sotheby’s International Realty
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Gabriels allows us to focus on what we do best, list and sell properties – they take care of our web services...
Read More »Jeff Fellers
General Sales Manager, Vice President & Broker
Kienlen Lattmann Sotheby's International Realty
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Words cannot express our appreciation for this beautiful new updated website. We are a small town with very limited...
Read More »Ann Perry
Owner/Broker
Perry & Co. Sotheby’s International Realty
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Gabriels Technology Solutions has been a key strategic partner of our firm for over 5 years for our website...
Read More »Keith Conlon
General Manager
Allie Beth Allman & Associates
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Gabriels Technology Solutions has been our website partner for over many...
Read More »Traci Smith
Director of Marketing
Steamboat Sotheby’s International Realty
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Gabriels Technology Solutions has been our technology partner since 2014 when we engaged them to provide website...
Read More »Chuck Garrett
Senior VP, Operations
List Sotheby’s International Realty
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We are huge fans of Gabriels Technology Solutions and our support team there. When the decision was made to launch...
Read More »Adrian Walsh
Marketing Director
Artisan Sotheby’s International Realty
Healdsburg Sotheby’s International Realty
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Gabriels provided us with the ideal solution for us to design our own unique site that is thoughtfully aligned...
Read More »Gary Nolan
Senior Vice President
Saunders & Associates
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We appreciate your guidance and patience in working with us to create the look of the website we desired.
Rich Tayler
Owner
Gulf to Bay Sotheby's International Realty
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Gabriels Technology Solutions has provided website services to my real estate brokerage and to its agents and staff...
Read More »Ernie Wish
Broker/President/General Counsel
Wish Sotheby’s International Realty
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Gabriels Technology Solutions worked with our company to relaunch and build an updated and dynamic website...
Read More »Page Wardell
General Manager
Alliance Sotheby’s International Realty
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Gabriels Technology Solutions has been a great partner for us. Like many Brokers, we need customized solutions...
Read More »J Kuper
Broker/Owner
Kuper Sotheby's International Realty
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The level of support and quick response from the Gabriels team is unparalleled. We are absolutely thrilled...
Read More »Sheena Haydon
Brand Ambassador
Glacier Sotheby’s International Realty
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You guys rock. Impressed!
Jeff Hornig
Owner
Lakes Sotheby’s International Realty
Jackson Hole Sotheby’s International Realty
Sun Valley Sotheby’s International Realty
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Gabriels Technology delivers to us a world-class website which represents to a global audience the best elements of our brand and our firm. Most importantly, the team at Gabriels...
Read More »Mark C. Lowham
CEO and Managing Partner
TTR Sotheby’s International Realty
We are proud to call Gabriels Technology Solutions a partner. Their tireless effort and problem-solving perseverance...
Read More »
Laurel S. Cecila
Chief Marketing Officer
Callaway Henderson Sotheby's International Realty